DCS Specialist Michael Jeffery sends a Shout Out to fellow employee Antoinette Kern for her fantastic work in coordinating case aides.
"Antoinette has done an outstanding job in coordinating the case aides at this office to better assist the overloaded case managers that work here. Under Antoinette, the case aides have completed more tasks for case managers than they ever did while they were strictly separated by unit. As a result, case managers have been able to better assist families and tackle daunting tasks that were previously near impossible. Antoinette has done a superb job of acknowledging case aids that go above and beyond their regular scope of work, thus facilitating morale building. It should also be noted that the quality of work that the case aids have provided to case managers, to include writing visitation reports, assessing homes for placement, and other miscellaneous tasks, has been dynamic. Antoinette is a perfect example of how teamwork and integrating case aides from all units to be able to assist all case managers in this section has proven to be very effective in accomplishing the mission of the Department."
Great work Antoinette. You are truly to be commended for your role in ensuring quality improvements are occurring so the families and children of Arizona can be better served.