Shout Out to Pima County Ombudsman Supervisor Ginger Van Winkle. Ginger was able to quickly address the concerns of a parent. The parent even went on to acknowledge how helpful, polite and caring Ms. Van Winkle was. They had been expecting a negative experience, but only had nice things to say and felt assured that things were going to move forward positively. Thank you, Ginger, for working to quickly address their concerns!