APM Monique Thomas sends in two great Shout Outs to employees who truly make a difference and whose positive attitudes are noticed by everyone around them.
I would like to give a shout out to investigation Specialist Liliana Salgado. Liliana has the most upbeat and positive attitude. No matter what she is facing she presents as calm and in control. She is engaged and responsive to her clients. Liliana is an amazing team player. Every time there is a need in the office Liliana is one of the first people to volunteer to help. She has already volunteered to help with three of the past four Holidays for on call coverage. As a new APM I greatly appreciate her positivity and team player approach.
I would also like to give a shout out to Case Aide Charlotte Smith who is a ball of creativity and positive energy. Aside from the excellent customer services to the families she works with, she is always looking for ways to bring joy to our office. Charlotte created amazing award certificates for our Holiday Decorations winners and participants. Most recently, she has gone above and beyond to ensure our office Super Bowl Party is a hit, coupled with her development of an office Newsletter to share some of the great things happening at Thunderbird. Her talents are utilized by so many in the office. Charlotte is a tremendous asset to Thunderbird and DCS as a whole.
Fantastic job, Liliana and Charlotte!