Lily Kunkel sends in a Shout Out to two special Case Aides, Maria "Lupita" Galindo and Gypsy Hensley, who both stepped in for another case aide out and worked for the best interest of a family.
I would like to send a Shout Out to two of our case aides, Maria "Lupita" Galindo and Gypsy Hensley. Both of them agreed to take on extra visits for another case aide out on vacation – Lupita ended up staying nearly two hours past her normal work hours and Gypsy had to manage a trying family member. Even though these were last minute arrangements, neither of them complained or hesitated to do what needed to be done for this family. Their teamwork relieved my primary source of stress and was truly in the best interest of the family.
This is a terrific example of teamwork. Great job Lupita and Gypsy!