Shawn Layton a DCS Specialist in Safford was contacted in the wee hours of the morning to assist with relieving the after-hours Specialist with a youth who was removed earlier that morning and no placement could be found. Shawn eagerly took on this call for help and thus allowed his colleague to be relieved after having worked the case since 11:00pm the night before. While caring for the youth Shawn made him a cup of soup and talked with him. Shawn's abilities to engage and build rapport, as well as his bilingual skills in Spanish, enabled the youth to feel comfortable... Shawn spent the time getting to know this youth who had been through a very difficult time. Shawn continuously demonstrates a care and concern for others in his work with children and families in the DCS system.