DCS is committed to doing everything possible to serve those for whom English is not the primary language. Translation and interpretation services are provided when necessary at no cost to the affected family. Additionally, because Arizona has a large population of Spanish speaking citizens, DCS has numerous field staff including caseworkers who are Spanish-speaking. The Department’s vital documents are translated to Spanish according to DCS Limited English Proficiency policy. Among these forms are the Temporary Custody Notice, Notice to Providers, and Notice of Duty to Inform. DCS also translates other documents for families; even when it is not considered vital.
For questions about the DCS Limited English Proficiency Policy or to obtain a copy, contact the DCS Office of the Ombudsman at [email protected] or by calling 602-255-2500.