Skip to main content

Arizona Department of Child Safety

0
  • Home
  • About
    • About DCS
    • Engage
    • Field Offices
    • Policy & Procedure
      • DCS Policy & Procedure
      • DCS Rules & Rulemaking
      • DCS Equal Employment Opportunity Policy
      • DCS Non-Discrimination Policy
      • DCS Limited English Proficiency Policy
    • Procurement & Contracts
    • Strategic Plan
    • Community Advisory Committee
    • Volunteer
      • Community Screening Partners
      • Get Involved
      • Community / Volunteer Interest Form
      • FACT Program
      • Giving Tree
    • Contact Us
  • Careers
    • Career Opportunities
      • Child Safety Specialist
      • Child Welfare Investigative Specialist (OCWI)
      • Search All Positions
    • We Are Compassioneers
  • News & Reports
    • News Releases
    • DCS Reports
    • Performance Measures
      • DCS Monthly / Semi-Annual Report
      • Agency Progress
    • Child Fatalities / Near Fatalities
    • Process for Release of Info
    • Settlement - Tinsley v. Faust
  • Parents
    • Parent Guide
    • Parents Rights
    • Parent Advisory Collaborative
  • Foster & Adoption
    • Foster Care
      • Start the Journey! Orientation
      • Learn More
      • Therapeutic Foster Care
      • Licensing Agencies
      • Information Events
      • Kinship Resources
      • Go-to Guide
      • Foster & Kinship FAQ's
    • Adoption
      • Adoption Stories
    • Shared Parenting
    • Children's Heart Gallery
    • Search AdoptUSKids
    • Newsletter
  • Resource
    • Frequently Asked Questions
    • Request DCS Information
    • Complaint or Disagreement
      • Ombudsman Complaint Form
    • DCS Forms
    • DCS Brochures & Flyers
  • Services
    • Mercy Care DCS Comprehensive Health Plan
      • For Members
      • For Providers
      • Health and Wellness
      • News and Updates
      • Contact Us
      • Language and Translation
    • DCS Service Array
    • Prevention
      • Safe Sleep
      • Arizona Families F.I.R.S.T.
      • Healthy Families Arizona
      • Regional Child Abuse Prevention Councils
      • Resources for Parents
      • Back-To-School Resources and Tips for Parents
    • Investigations and OCWI
    • Office of Licensing & Regulation (OLR)
    • Young Adult
      • Young Adult Program
      • Young Adult Resources
      • Youth Empowerment Council
      • Transitional Independent (TILP)
      • National Youth in Transition Database
    • Victims' Rights
  • Report Child Abuse
    • Child Abuse Hotline
    • Mandated Reporter Overview Training
    • Safe Haven Newborn
    • SB1114 - Child Abuse Hotline Required Posting
Arizona Department of Child Safety
Phone: Child Abuse Hotline 1-888-767-2445
Arizona Department of Child Safety<br> Logo
Arizona Department of Child Safety
CLICK to Report Child Abuse or Neglect
📞DCS Directory

Read our website in:

Main menu

  • Home
  • About
    • About DCS
    • Engage
    • Field Offices
    • Policy & Procedure
      • DCS Policy & Procedure
      • DCS Rules & Rulemaking
      • DCS Equal Employment Opportunity Policy
      • DCS Non-Discrimination Policy
      • DCS Limited English Proficiency Policy
    • Procurement & Contracts
    • Strategic Plan
    • Community Advisory Committee
    • Volunteer
      • Community Screening Partners
      • Get Involved
      • Community / Volunteer Interest Form
      • FACT Program
      • Giving Tree
    • Contact Us
  • Careers
    • Career Opportunities
      • Child Safety Specialist
      • Child Welfare Investigative Specialist (OCWI)
      • Search All Positions
    • We Are Compassioneers
  • News & Reports
    • News Releases
    • DCS Reports
    • Performance Measures
      • DCS Monthly / Semi-Annual Report
      • Agency Progress
    • Child Fatalities / Near Fatalities
    • Process for Release of Info
    • Settlement - Tinsley v. Faust
  • Parents
    • Parent Guide
    • Parents Rights
    • Parent Advisory Collaborative
  • Foster & Adoption
    • Foster Care
      • Start the Journey! Orientation
      • Learn More
      • Therapeutic Foster Care
      • Licensing Agencies
      • Information Events
      • Kinship Resources
      • Go-to Guide
      • Foster & Kinship FAQ's
    • Adoption
      • Adoption Stories
    • Shared Parenting
    • Children's Heart Gallery
    • Search AdoptUSKids
    • Newsletter
  • Resource
    • Frequently Asked Questions
    • Request DCS Information
    • Complaint or Disagreement
      • Ombudsman Complaint Form
    • DCS Forms
    • DCS Brochures & Flyers
  • Services
    • Mercy Care DCS Comprehensive Health Plan
      • For Members
      • For Providers
      • Health and Wellness
      • News and Updates
      • Contact Us
      • Language and Translation
    • DCS Service Array
    • Prevention
      • Safe Sleep
      • Arizona Families F.I.R.S.T.
      • Healthy Families Arizona
      • Regional Child Abuse Prevention Councils
      • Resources for Parents
      • Back-To-School Resources and Tips for Parents
    • Investigations and OCWI
    • Office of Licensing & Regulation (OLR)
    • Young Adult
      • Young Adult Program
      • Young Adult Resources
      • Youth Empowerment Council
      • Transitional Independent (TILP)
      • National Youth in Transition Database
    • Victims' Rights
  • Report Child Abuse
    • Child Abuse Hotline
    • Mandated Reporter Overview Training
    • Safe Haven Newborn
    • SB1114 - Child Abuse Hotline Required Posting
  • Home
  • Resource
  • Complaint or Disagreement
  • Ombudsman Complaint Form

Ombudsman Complaint Form

* Indicates required field

Contact Information
Child's Information
Additional Information

This complaint form does not replace the formal grievance process or reporting abuse/neglect to the hotline. 

By submitting this form, I certify that the information provided is complete and accurate to the best of my knowledge.

I understand that in order to resolve my complaint, the Office of the Ombudsman may address my complaint with the person about whom I am complaining as well as DCS management staff and review my DCS case records and/or court records as needed, and that a final resolution may take some time.

The issue about which I am complaining is not a report of abuse and/or neglect. Complaints of this nature should be directed to the Child Abuse Hotline, 1-888-767-2445, and/or the appropriate law enforcement agency.

 

Privacy Notice: The Arizona Department of Child Safety will only use the last four (4) numbers of your social security for verification.

Read our Privacy Policy Statement here.

Image CAPTCHA

Resource

  • Frequently Asked Questions
  • Request DCS Information
  • Complaint or Disagreement
    • Ombudsman Complaint Form
  • DCS Forms
  • DCS Brochures & Flyers
  • Display

Complaint or Disagreement

People in a meeting room

Issues or concerns with a DCS Case
Please contact the DCS Office of the Ombudsman at:
1-877-527-0765 or (602) 364-0777

Resource Family Issues
Please Contact the Foster Care and Adoptive Family Liaison at (877) KIDS-NEED-U

  • Download a copy of the Client Grievance Form - CSO-1016A
  • Obtenga una copia del Formulario de Queja de Cliente - CSO-1016A-S
  • DCS Office of the Ombudsman/Grievance Policy

 

For Additional help

The Parent Assistance Program, operating through the Administrative Office of the Courts, provides a hotline designed to help parents, guardians or custodians. The Parent Assistance Program can:

  • Assist callers in understanding the Arizona dependency process;
  • Without giving legal advice, offer options and resources related to dependency issues;
  • Help to identify resources for family issues.

 

TO CONTACT THE PARENT ASSISTANCE PROGRAM CALL:
Phoenix: (602) 452-3580
Statewide toll-free: 1-800-732-8193
TDD Line (602) 452-3545

The Arizona Ombudsman Citizen’s Aide Office is available to handle inquires, concerns and complaints about agency actions, including DCS. This office may be able to help you to resolve your complaint.

TO CONTACT THE OMBUDSMAN-CITIZEN’S AIDE OFFICE CALL: 
Phoenix: (602) 277-7292 

 

Arizona State Seal

Footer Nav

  • Privacy Statement
  • Notice of Privacy Practices
  • Accessibility
  • Site Map
  • Contact
  • Careers

Footer SM

©2021 Arizona Department of Child Safety (DCS) All rights reserved.

Visit AZ DCS Facebook Page
Visit AZ DCS Twitter Page
Visit AZ DCS YouTube Page
Visit AZ DCS Instagram Page
Visit AZ DCS LinkedInPage