Skip to main content
  • State of Arizona
  • Visit OpenBooks
  • Ombudsman Citizens Aide
  • Register to Vote

Arizona Department of Child Safety

0
  • Home
  • About
    • About DCS
      • Engage
    • Administration
      • Kathryn Ptak, DCS Director
    • Field Offices
    • Policy & Procedure
      • DCS Policy & Procedure
      • DCS Rules & Rulemaking
      • DCS Equal Employment Opportunity Policy
      • DCS Non-Discrimination Policy
      • DCS Limited English Proficiency Policy
    • Procurement & Contracts
    • Strategic Plan
    • Tribal Relations
    • Community Advisory Committee
    • Volunteer
      • Get Involved
      • Community / Volunteer Interest Form
      • Giving Tree
      • Luggage of Love
      • Community Screening Partners
      • FACT Program
    • Contact Us
  • Careers
    • Career Opportunities
      • Child Safety Specialist
      • Child Welfare Investigative Specialist (OCWI)
      • Search All Positions
    • We Are Compassioneers
      • Compassioneers Archives
  • News & Reports
    • News Releases
    • DCS Reports
    • Performance Measures
      • DCS Monthly / Semi-Annual Report
    • Child Fatalities / Near Fatalities
    • Process for Release of Info
    • Settlement - Tinsley v. Faust
  • Parents
    • Parent Guide
    • Parents Rights
    • Parent Advisory Collaborative
  • Youth in Care
    • Foster Youth Bill of Rights
    • Medical and Behavioral Health Services
    • Resources for Youth
    • Young Adult Program
    • Rights for Children in Out-of-Home Care, CSO-3121
    • Victims' Rights
    • Self-Advocacy Resources
    • Guardian Ad Litem Survey
  • Foster & Adoption
    • Foster Care
      • Start the Journey! Orientation
      • Learn More
      • Kinship Support Services
      • Therapeutic Foster Care
      • Licensing Agencies
      • Information Events
      • Kinship Resources
      • Go-to Guide
      • Foster & Kinship FAQ's
    • Adoption
      • Adoption Stories
    • Caregiver Training
    • Shared Parenting
    • Children's Heart Gallery
    • Search AdoptUSKids
    • Newsletter
  • Resources
    • Frequently Asked Questions
    • Request DCS Information
    • Complaint or Disagreement
      • Ombudsman Complaint Form
    • DCS Forms
    • DCS Brochures & Flyers
  • Services
    • Medical and Behavioral Health Services
      • For Members
      • For Providers
      • Health and Wellness
      • News and Updates
      • Contact CHP
      • Language and Translation
    • DCS Service Array
      • Service Array Materials
    • Prevention
      • Safe Sleep
      • Arizona Families F.I.R.S.T.
      • Healthy Families Arizona
      • Regional Child Abuse Prevention Councils
      • Resources for Parents
      • Back-To-School Resources and Tips for Parents
    • Investigations and OCWI
      • Joint Investigation Protocol
    • Office of Licensing & Regulation (OLR)
    • Young Adult
      • Young Adult Program
      • Young Adult Resources
      • Extended Foster Care
      • Successful Transition to Adulthood
      • Education
    • Victims' Rights
  • Report Child Abuse
    • Child Abuse Hotline
    • Mandated Reporter Overview Training
    • Safe Haven Newborn
    • SB1114 - Child Abuse Hotline Required Posting
Arizona Department of Child Safety
Phone: Child Abuse Hotline 1-888-767-2445
Arizona Department of Child Safety<br> Logo
CLICK to Report Child Abuse or Neglect
📞DCS Directory

Read our website in:

Main menu

  • Home
  • About
    • About DCS
      • Engage
    • Administration
      • Kathryn Ptak, DCS Director
    • Field Offices
    • Policy & Procedure
      • DCS Policy & Procedure
      • DCS Rules & Rulemaking
      • DCS Equal Employment Opportunity Policy
      • DCS Non-Discrimination Policy
      • DCS Limited English Proficiency Policy
    • Procurement & Contracts
    • Strategic Plan
    • Tribal Relations
    • Community Advisory Committee
    • Volunteer
      • Get Involved
      • Community / Volunteer Interest Form
      • Giving Tree
      • Luggage of Love
      • Community Screening Partners
      • FACT Program
    • Contact Us
  • Careers
    • Career Opportunities
      • Child Safety Specialist
      • Child Welfare Investigative Specialist (OCWI)
      • Search All Positions
    • We Are Compassioneers
  • News & Reports
    • News Releases
    • DCS Reports
    • Performance Measures
      • DCS Monthly / Semi-Annual Report
    • Child Fatalities / Near Fatalities
    • Process for Release of Info
    • Settlement - Tinsley v. Faust
  • Parents
    • Parent Guide
    • Parents Rights
    • Parent Advisory Collaborative
  • Youth in Care
    • Foster Youth Bill of Rights
    • Medical and Behavioral Health Services
    • Resources for Youth
    • Young Adult Program
    • Rights for Children in Out-of-Home Care, CSO-3121
    • Victims' Rights
    • Self-Advocacy Resources
    • Guardian Ad Litem Survey
  • Foster & Adoption
    • Foster Care
      • Start the Journey! Orientation
      • Learn More
      • Kinship Support Services
      • Therapeutic Foster Care
      • Licensing Agencies
      • Information Events
      • Kinship Resources
      • Go-to Guide
      • Foster & Kinship FAQ's
    • Adoption
      • Adoption Stories
    • Caregiver Training
    • Shared Parenting
    • Children's Heart Gallery
    • Search AdoptUSKids
    • Newsletter
  • Resources
    • Frequently Asked Questions
    • Request DCS Information
    • Complaint or Disagreement
      • Ombudsman Complaint Form
    • DCS Forms
    • DCS Brochures & Flyers
  • Services
    • Medical and Behavioral Health Services
      • For Members
      • For Providers
      • Health and Wellness
      • News and Updates
      • Contact CHP
      • Language and Translation
    • DCS Service Array
      • Service Array Materials
    • Prevention
      • Safe Sleep
      • Arizona Families F.I.R.S.T.
      • Healthy Families Arizona
      • Regional Child Abuse Prevention Councils
      • Resources for Parents
      • Back-To-School Resources and Tips for Parents
    • Investigations and OCWI
      • Joint Investigation Protocol
    • Office of Licensing & Regulation (OLR)
    • Young Adult
      • Young Adult Program
      • Young Adult Resources
      • Extended Foster Care
      • Successful Transition to Adulthood
      • Education
    • Victims' Rights
  • Report Child Abuse
    • Child Abuse Hotline
    • Mandated Reporter Overview Training
    • Safe Haven Newborn
    • SB1114 - Child Abuse Hotline Required Posting
  • Home
  • Request DCS Information

Request DCS Information

 

Area of request Focus of request

DCS Specialist (case manager) Contact

For DCS specialist contact, please call their assigned desk phone or cell and leave a voicemail. You may also email your assigned specialist. If your case manager is not available, call their supervisor and leave a voicemail. If you know the local DCS office that your case is assigned to and need the front office phone to assist in getting ahold of your case manager or supervisor, please see our Field Offices page. From there, you can contact your assigned office and speak to the secretary who can forward you to your assigned case manager’s phone.

If you do not know who your assigned DCS Specialist is, you can call the hotline to request your assigned specialist/supervisor to contact you.

Case File Records

If you are a Biological Parent, Adoptive Parent, Prospective Adoptive Parent, Legal Guardian or an Attorney, who is, or was, involved in a DCS report or investigation, and need case file records (DCS Report Summaries, case notes, court reports, case plans, etc. or other specific documents), please click and open form CSO-1036A or CSO-1036AS for Spanish. The form is required for any case file records requests. For Central Registry Checks only, please see the Child Abuse and/or Neglect Background Checks section of the table. For contact information for the DCS Records Unit, please scroll to the bottom of the page.

 

Email is most efficient for processing requests. For general questions about the form, please click this Case File Records link to display the Request for Information webform.

Media

If you are a news organization requesting media information about DCS, click this Media link to display the Request for Information webform. Fill in the fields on the Request for Information form, then click the Submit button at the bottom of that page to submit your request.

Human Resources

If you are requesting information about a DCS employee, click this Human Resources link to display the Request for Information webform. Fill in the fields on the Request for Information form, then click the Submit button at the bottom of that page to submit your request.

Communications Department

If you are requesting non-case specific DCS department records, click this Communications Department link to display the Request for Information webform. Fill in the fields on the Request for Information form, then click the Submit button at the bottom of that page to submit your request.

Public Information Requests

Case records are not public information and must be requested using the instructions for requesting case file records.

 

If you are requesting DCS publications, policies, training and other public records, click this Public Information Requests link to display the Request for Information webform. Select the specific option on the page, and using the links displayed, determine if that item is already publicly available. Read the information about report availability. If you choose to continue with the request, fill in the required fields and select the specific option on the Request for Information form, then click the Submit button at the bottom of that page to submit your request. DCS case file records and Human Resources records should be requested using the links above.

Adoption Subsidy Case Information

If you are requesting adoption subsidy case information, click this Adoption Subsidy Case Information link to display the Request for Information webform. Fill in the fields on the Request for Information form, then click the Submit button at the bottom of that page to submit your request. Please also visit our Contact Us page and scroll down to Foster Care & Adoption.

Comments about DCS

If you have comments about DCS that you would like to share with us, click this Comments about DCS link to display the Request for Information webform. Fill in the fields on the Request for Information form, then click the Submit button at the bottom of that page to submit your request.

Out-of-State Child Protective Agencies

If you are an out-of-state child protective agency seeking Arizona DCS records, please email your request from your state government email account to [email protected].

Child Abuse and/or Neglect Background Checks (Central Registry checks)

To obtain background check information on whether a person(s) has a Child Abuse/Neglect history (Central Registry) in the State of Arizona, there are different procedures based on your type of request below. The results of these requests will only show if there is a Substantiated report on the DCS Central Registry. No case details are provided. For specific case details, please see the Case File Records request section of this page.

Employment:

A. Arizona Public Sector and Service Providers:

  • For employment/volunteer purposes, please use Arizona’s NEW Centralized Background Check System. This system requires both the employer and prospective employee to register, and the prospective employee is responsible for selecting the prospective employer to receive the results of their background check. Fingerprint clearance status updates (DPS), Adult Protective Services (APS) and Department of Child Safety (DCS) background check results are all included. Visit https://des.az.gov/cbc to register as an employer or prospective employee and request a background check.

B. Out of State requestors:

  • Out of state requests must continue to use: DCS-1083A form and email the completed 1083A form to [email protected].

(Note: Fingerprint clearance status is confirmed for contracted agencies only.)

Prospective Caregivers for Foster Care / Adoption (Adam Walsh) Checks:

  • For placement of foster care/kinship/adoption purposes, please use our CSO-1058A form (for Spanish, open CSO-1058A-S). These forms may show as 2 pages. Both pages MUST be included in a single attachment.

The forms, DCS-1083A and CSO-1058A, are agency only forms and the results will be returned to the requesting agency listed on the form(s). Please make sure all agency information listed is provided in case there are questions or issues.

Individuals:

  • For individual central registry background check purposes, please use our CSO-2040 form and sign before a notary.

Please ensure all areas of the forms above are complete and neatly written or typed (typed preferred) and submit to: [email protected] in PDF format.

 

Please Be Advised:

Department of Child Safety (DCS) information is confidential and shall not be released, except as specified by law (Arizona Revised Statutes 8-807 and 41-1959). The Department of Child Safety Records Request CSO-1036A and CSO-1036AS forms are to be used by persons who believe that a report has been made about them, a parent, guardian, custodian, a child, a person who is the subject of DCS information, an adoptive parent, a prospective adoptive parent, foster parent, other relative, or an attorney representing any of these persons pursuant to Arizona Revised Statute 8-807. Parents may request a report on behalf of their children and legal guardians may request reports on behalf of the child.

The more information you provide with your request, the faster the Department will be able to respond to your request. Please provide as much information as possible, including full names and dates of birth for the child, the parents and the alleged perpetrator (if a caregiver other than a parent).

Please note that pursuant to ARS § 39-121.01, there may be a cost for records. Please contact the DCS Records Coordinator at 602-364-4319 or [email protected] for more information.

Resources

  • Frequently Asked Questions
  • Request DCS Information
  • Complaint or Disagreement
    • Ombudsman Complaint Form
  • DCS Forms
  • DCS Brochures & Flyers
  • Display

Request DCS Case File Records

signing a document stock photo

Please send completed and notarized forms (CSO-1036A) to:
EMAIL: [email protected]
FAX: 1.833.889.7317

Or MAIL:
DCS Centralized Records Coordination Unit
P.O. BOX 6030, Site C010-19​
Phoenix, Arizona 85005

Arizona State Seal

Footer Nav

  • Privacy Statement
  • Notice of Privacy Practices
  • Accessibility
  • Site Map
  • Contact
  • Careers

Footer SM

©2025 Arizona Department of Child Safety (DCS) All rights reserved.

Visit AZ DCS Facebook Page
Visit AZ DCS X/Twitter Page
Visit AZ DCS YouTube Page
Visit AZ DCS Instagram Page
Visit AZ DCS LinkedInPage