At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.
Becoming an Assistant Case Manager (Case Aide) at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.
Together we can make a difference through service!
Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position.
An Assistant Case Manager (Case Aide) at the Welcome Center works in collaboration with the case management team to provide supervision and care to children. A day in the life of a DCS Assistant Case Manager (Case Aide) can look like:
• Provides a variety services to children
• Transports children to their respective placement
• Assists clients with application processes
• Provides Case Assistance to participants involved in child safety services
• Engages, observes and interacts with children (examples: lice treatments, changing diapers, potty training, bathing, comforting).
• Provides trauma informed care to children
• Performs housekeeping functions (examples: laundry, cleaning dishes, preparing meals, general cleaning).
• Participates in professional meetings and delivers goods as requested
• Entering case notes
Knowledge of:
• Current state, federal and district laws and policies regarding child welfare services
• Resources available in the community that may be utilized on behalf of clients
• Policies, procedures and practices of court Foster Care Review Board with regards to cases involving custody and placement of children
• Developmental and behavioral problems of children
• Cultural environment and community influences on the behavior and development of individuals
• Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams)
Skill in:
• Eliciting and gathering information
• General clerical functions such as, data entry and filling
• De-escalating situations
• Verbal and written communication
• Time management and multi-tasking
Ability to:
• Organize data in a logical and coherent manner
• Prepare written reports in a prescribed format
• Establish and maintain effective working relationships
• Learn and adhere to regulations
• Interpret and apply eligibility criteria
• Actively listen
The selective candidate will have two years of college or university training with a minimum of 21 semester hours in child development, rehabilitation, social services, counselling, psychology, sociology or other closely related field.
