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Arizona Department of Child Safety
Phone: Child Abuse Hotline 1-888-767-2445
We understand a visit from the Department of Child Safety can be frightening, overwhelming and confusing.
The Department’s main priority is to work with families to ensure children are safe. When the home situation is dangerous to a child, DCS works with the family on a plan to keep the child safe at home whenever possible, or to live with a relative if remaining in the home is not possible. Children are only moved to non-relative foster care as a last resort.
When DCS receives an allegation of child abuse or neglect, state law requires that the Department conduct a thorough investigation. The investigation includes gathering information and conducting interviews to ensure the children are safe.
DCS also gathers information to assess family strengths and needs, and connect families to services and supports. Information is gathered about child health and development, adult functioning day-to-day, general parenting practices, and disciplinary practices in the family.
If DCS investigates an allegation of abuse or neglect involving your child, you are most likely to receive referrals or connect to services or supports and unlikely to have your child removed from your home. In fact, only 12 percent of children in a report to DCS are removed from their home. Children are only separated from their parents when no other family members, services or supports can ensure the child’s safety.
When DCS removes a child from their home, or considers removing a child, DCS will hold a team decision-making meeting (TDM). A TDM is a meeting called by DCS to discuss and make decisions about your child’s safety, permanency, and well-being. This may also include decisions about where your child resides. This meeting brings together a team of people who are involved with you, your child, and family.
You are encouraged to bring supports to the TDM such as:
DCS considers all viable options to protect the child from abuse or neglect prior to foster care placement.
Please watch the video below to learn more about what to expect at your TDM:
Arizona law, A.R.S. 8-809, requires DCS to provide information on parents’ rights pursuant to A.R.S. 8-809.01 and other information to assist parents and guardians in understanding the process of removal of a child from their home.
On initial contact with the Department of Child Safety, you as the parent, guardian or custodian under investigation for an allegation of abuse or neglect have the following rights:
Under Arizona law, you as a parent, guardian or custodian whose child is placed in the custody of DCS have the right to:
If you believe your rights have been violated, you may:
These rights do not establish an independent cause of action.
Learn more about DCS decision making, and review our Parents' Guide page or download the guide here.