Skip to main content

Arizona Department of Child Safety

0
  • Home
  • About
    • About DCS
    • Engage
    • Field Offices
    • Policy & Procedure
      • DCS Policy & Procedure
      • DCS Rules & Rulemaking
      • DCS Equal Employment Opportunity Policy
      • DCS Non-Discrimination Policy
      • DCS Limited English Proficiency Policy
    • Procurement & Contracts
    • Strategic Plan
    • Community Advisory Committee
    • Volunteer
      • Community Screening Partners
      • Get Involved
      • Community / Volunteer Interest Form
      • FACT Program
      • Giving Tree
    • Contact Us
  • Careers
    • Career Opportunities
      • Child Safety Specialist
      • Child Welfare Investigative Specialist (OCWI)
      • Search All Positions
    • We Are Compassioneers
  • News & Reports
    • News Releases
    • DCS Reports
    • Performance Measures
      • DCS Monthly / Semi-Annual Report
      • Agency Progress
    • Child Fatalities / Near Fatalities
    • Process for Release of Info
    • Settlement - Tinsley v. Faust
  • Parents
    • Parent Guide
    • Parents Rights
    • Parent Advisory Collaborative
  • Foster & Adoption
    • Foster Care
      • Start the Journey! Orientation
      • Learn More
      • Therapeutic Foster Care
      • Licensing Agencies
      • Information Events
      • Kinship Resources
      • Go-to Guide
      • Foster & Kinship FAQ's
    • Adoption
      • Adoption Stories
    • Shared Parenting
    • Children's Heart Gallery
    • Search AdoptUSKids
    • Newsletter
  • Resource
    • Frequently Asked Questions
    • Request DCS Information
    • Complaint or Disagreement
      • Ombudsman Complaint Form
    • DCS Forms
    • DCS Brochures & Flyers
  • Services
    • Mercy Care DCS Comprehensive Health Plan
      • For Members
      • For Providers
      • Health and Wellness
      • News and Updates
      • Contact Us
      • Language and Translation
    • DCS Service Array
    • Prevention
      • Safe Sleep
      • Arizona Families F.I.R.S.T.
      • Healthy Families Arizona
      • Regional Child Abuse Prevention Councils
      • Resources for Parents
      • Back-To-School Resources and Tips for Parents
    • Investigations and OCWI
    • Office of Licensing & Regulation (OLR)
    • Young Adult
      • Young Adult Program
      • Young Adult Resources
      • Youth Empowerment Council
      • Transitional Independent (TILP)
      • National Youth in Transition Database
    • Victims' Rights
  • Report Child Abuse
    • Child Abuse Hotline
    • Mandated Reporter Overview Training
    • Safe Haven Newborn
    • SB1114 - Child Abuse Hotline Required Posting
Arizona Department of Child Safety
Phone: Child Abuse Hotline 1-888-767-2445
Arizona Department of Child Safety<br> Logo
Arizona Department of Child Safety
CLICK to Report Child Abuse or Neglect
📞DCS Directory

Read our website in:

Main menu

  • Home
  • About
    • About DCS
    • Engage
    • Field Offices
    • Policy & Procedure
      • DCS Policy & Procedure
      • DCS Rules & Rulemaking
      • DCS Equal Employment Opportunity Policy
      • DCS Non-Discrimination Policy
      • DCS Limited English Proficiency Policy
    • Procurement & Contracts
    • Strategic Plan
    • Community Advisory Committee
    • Volunteer
      • Community Screening Partners
      • Get Involved
      • Community / Volunteer Interest Form
      • FACT Program
      • Giving Tree
    • Contact Us
  • Careers
    • Career Opportunities
      • Child Safety Specialist
      • Child Welfare Investigative Specialist (OCWI)
      • Search All Positions
    • We Are Compassioneers
  • News & Reports
    • News Releases
    • DCS Reports
    • Performance Measures
      • DCS Monthly / Semi-Annual Report
      • Agency Progress
    • Child Fatalities / Near Fatalities
    • Process for Release of Info
    • Settlement - Tinsley v. Faust
  • Parents
    • Parent Guide
    • Parents Rights
    • Parent Advisory Collaborative
  • Foster & Adoption
    • Foster Care
      • Start the Journey! Orientation
      • Learn More
      • Therapeutic Foster Care
      • Licensing Agencies
      • Information Events
      • Kinship Resources
      • Go-to Guide
      • Foster & Kinship FAQ's
    • Adoption
      • Adoption Stories
    • Shared Parenting
    • Children's Heart Gallery
    • Search AdoptUSKids
    • Newsletter
  • Resource
    • Frequently Asked Questions
    • Request DCS Information
    • Complaint or Disagreement
      • Ombudsman Complaint Form
    • DCS Forms
    • DCS Brochures & Flyers
  • Services
    • Mercy Care DCS Comprehensive Health Plan
      • For Members
      • For Providers
      • Health and Wellness
      • News and Updates
      • Contact Us
      • Language and Translation
    • DCS Service Array
    • Prevention
      • Safe Sleep
      • Arizona Families F.I.R.S.T.
      • Healthy Families Arizona
      • Regional Child Abuse Prevention Councils
      • Resources for Parents
      • Back-To-School Resources and Tips for Parents
    • Investigations and OCWI
    • Office of Licensing & Regulation (OLR)
    • Young Adult
      • Young Adult Program
      • Young Adult Resources
      • Youth Empowerment Council
      • Transitional Independent (TILP)
      • National Youth in Transition Database
    • Victims' Rights
  • Report Child Abuse
    • Child Abuse Hotline
    • Mandated Reporter Overview Training
    • Safe Haven Newborn
    • SB1114 - Child Abuse Hotline Required Posting
  • Home
  • Productivity Gains Continue at DCS with Shorter Waits for Service, Continued Reduction in Backlog of Inactive Cases

Productivity Gains Continue at DCS with Shorter Waits for Service, Continued Reduction in Backlog of Inactive Cases

March 14, 2016
Press Release

PHOENIX (Monday, March 14, 2016) –  The Arizona Department of Child Safety continues to show significant productivity gains with the backlog of inactive cases continuing to drop, and wait times for family services showing tremendous improvement.  As a result, DCS caseworkers are being freed up to focus more time on the children and families in need.

In February of 2015, the backlog was more than 16,000.  As of February, there were a little over 11,000 and decreasing rapidly.

The significance is that cases are made up of reports, and since October of 2015, DCS has been closing an average of 1,500 more reports per month than new reports that come in to DCS.  This means that Arizona’s children and families are getting the support they need, the families/children are stabilized, and then DCS continues to move forward to focus on the incoming needs at hand.

Because of increased efficiencies, DCS has also made substantial progress in reducing the time it takes to get badly-needed services to families. Since July of 2015, the number of families waiting to get service has dropped by more than 77%.  As a result, children and families are getting the help they need much quicker and crises are being averted.

DCS Director Greg McKay said, “From the smallest to the largest of tasks, DCS will ensure we are always at our best, because our best is always needed. Children, families and our entire community deserve nothing less.”

Media Contact

Darren DaRonco
Public Information Officer
Email: [email protected]
Phone Number: (602) 255-2564

Back to Top   

Arizona State Seal

Footer Nav

  • Privacy Statement
  • Notice of Privacy Practices
  • Accessibility
  • Site Map
  • Contact
  • Careers

Footer SM

©2021 Arizona Department of Child Safety (DCS) All rights reserved.

Visit AZ DCS Facebook Page
Visit AZ DCS Twitter Page
Visit AZ DCS YouTube Page
Visit AZ DCS Instagram Page
Visit AZ DCS LinkedInPage