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Arizona Department of Child Safety
Phone: Child Abuse Hotline 1-888-767-2445
Following investigation, the DCS team determines if the report should be substantiated or unsubstantiated. When a report is substantiated it means that the information gathered supports a finding of child abuse or neglect. CPS may provide services to the family or refer them to services in the local community. When a report is unsubstantiated it means that the information gathered does not support a finding of child abuse or neglect. DCS may end its involvement with the family unless the family requests additional help. A confidential record of all DCS reports and outcomes is maintained in a computer database.