Issues or Errors Logging in or Registering an Account
For issues/trouble logging into or registering an account as a mandated reporter in the Guardian Portal, you must call the DCS IT Helpdesk to assist and troubleshoot:
Support Hours are Monday-Friday 7AM to 6PM
Phone: 602-542-8667, *option 3
Toll Free: 1-888-595-1583
Note: The online reporting service for mandated reporters website is only for mandated reporters to report situations that do not require an emergency response. An emergency is a situation where a child faces an immediate risk of abuse or neglect that could result in death or serious harm.
Category:
Mandated Reporters
Sub-Category:
Online Reporting Service for Mandated Reporters Section