Issues or Errors Logging in or Registering an Account

For issues/trouble logging into or registering an account as a mandated reporter in the Guardian Portal, you must call the DCS IT Service Desk to assist and troubleshoot:

Support Hours are Monday-Friday 7AM to 6PM

Phone: 602-542-8667, *option 3

Toll Free: 1-888-595-1583

Note: The online reporting service for mandated reporters website is only for mandated reporters to report situations that do not require an emergency response. An emergency is a situation where a child faces an immediate risk of abuse or neglect that could result in death or serious harm.