I Am A No name

CSO-1068A Family Information for Input into the Adoption Registry

About DCS

"We go the extra mile to help. Through empathy and understanding we can reach down to someone in need and help them stand back up."

- Jay, DCS Compassioneer

Our Values Drive Our Actions

Tons of Teens

group photo of Crane family with all of their adopted teens

Julie Crane and her husband Jimm married young – they knew they were meant for each other and took the plunge. Julie was 17 and her husband only 20 when they tied the knot, but they were already thinking about a family. Later, they added two biological children, Tanner and Bailey, to their growing family. As a military family, they had a different kind of life, often moving around or dealing with Jimm’s deployments.

How do I find a health care provider that accepts Mercy Care DCS CHP?

Complaint or Disagreement

group of 3 professionals meeting and sitting at a table

Issues or concerns with a DCS Case

Please contact the DCS Office of the Ombudsman at:
1-877-527-0765 or (602) 364-0777

Resource Family Issues:

Please Contact the Foster Care and Adoptive Family Liaison at (877) KIDS-NEED-U

 

For Additional help:

The Parent Assistance Program, operating through the Administrative Office of the Courts, provides a hotline designed to help parents, guardians or custodians. The Parent Assistance Program can:

  • Assist callers in understanding the Arizona dependency process;
  • Without giving legal advice, offer options and resources related to dependency issues;
  • Help to identify resources for family issues.

 

TO CONTACT THE PARENT ASSISTANCE PROGRAM CALL:
Phoenix: (602) 452-3580
Statewide toll-free: 1-800-732-8193
TDD Line (602) 452-3545

The Arizona Ombudsman Citizen’s Aide's Office is available to handle inquires, concerns and complaints about agency actions, including DCS. This office may be able to help you to resolve your complaint.

TO CONTACT THE OMBUDSMAN-CITIZEN’S AIDE OFFICE CALL:
Phoenix: (602) 277-7292Â